Shipping Policy

Shipping Policy – Aamina International Group (AIG)

Website: www.aigonline.in

Brand Tagline: 100% Original | Fast Delivery | Great Deals

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

During this period, products are carefully inspected, securely packed, and prepared for dispatch.

2. Estimated Delivery Time

Metro Cities: 2–4 business days

Other Locations: 3–7 business days

Delivery times may vary due to weather conditions, courier delays, or high order volumes.

3. Shipping Partners

We work with trusted and reliable courier partners to ensure safe and timely delivery:

• Blue Dart

• Delhivery

• DTDC

• Dependo

• Surface Logistics (for bulk orders)

The choice of courier depends on the destination, package size, and service availability.

4. Shipping Charges

Shipping charges are calculated at checkout based on order weight, size, and destination.

We may offer Free Shipping promotions from time to time, which will be mentioned on the product or offer page.

5. Order Tracking

Once your order is shipped, you will receive an SMS and/or email with the tracking number and link.

You can track your shipment through the courier’s website or your AIG account dashboard.

6. Delivery Attempts

Our courier partners usually make 2–3 delivery attempts.

If the order is undeliverable after multiple attempts and is returned to us, re-shipping charges will apply.

7. Damaged, Missing, or Lost Packages

If your package arrives visibly damaged, please do not accept it and contact us immediately with photos/videos.

Any claims for missing items or lost packages must be reported within 48 hours of delivery.

8. Service Availability

We currently ship within India only.

International shipping may be introduced in the future.

9. Delay Disclaimer

AIG is not responsible for delays caused by factors beyond our control, including weather conditions, natural disasters, strikes, government regulations, or courier service issues.